Reports

When our team has analyzed a set of claims, you get a denial recovery report in Reports. Each report shows where it stands:

Phase	Means
Waiting for your files	We’re expecting your files.
Files received	Files are arriving.
Our analysis is under way	Your files are complete and we’re working on them. The page shows the date to expect the report.
Report ready	Open the report, or download it as a PDF.

What’s in the report

One page, also as a PDF:

The headline: what’s recoverable, out of how many denied claims and dollars, over which dates of service.
We file for your practice: claims we can appeal in your practice’s name.
Your patients appeal: claims where the patient’s signature is needed. Start with your patient invites.
Not counted, and why: past every deadline, sent to collections, needing more information, or already paid.
Why claims were denied, grouped by root cause.
Deadlines: what’s due within 30 days, within 31 to 90 days, and later.
Claims to act on first: the top ten, with who files and the days left.
Details: your top payers.

Patients appear by initials only.