Your invitation
There’s no sign-up form. Our team creates your practice in Denialbase and invites its owner by email. Open the invitation, set your password and confirm your title; you land on your practice’s Home.Lost the email? Ask us at support@denialbase.com to send a new invitation.
The business associate agreement
Because the claims you send us contain protected health information, your practice and Denialbase sign a business associate agreement (BAA) before anything moves.- As soon as the owner accepts the invitation, the BAA is sent to them to sign, with Denialbase’s signature already on it. If your practice’s details (legal name, NPI, tax ID, address) are incomplete, our team completes them first and the BAA goes out then.
- Home and To do show Sign the business associate agreement until it’s signed. Until then, sending claims stays closed.
- Owners and admins can download the signed copy any time in Settings → Agreements.
The practice engagement
The practice engagement is the agreement that lets us file appeals in your practice’s name. It states our fee, the payment terms and where invoices go.- It’s sent for signature after the BAA, once our team has set the fees agreed with you. It shows up in To do as Sign the engagement.
- Invoices go to your practice’s billing email (Settings → Practice), which starts as the owner’s email.
- You sign it in Settings → Agreements.
Your team
Invite the people who send claims and follow cases in Settings → Team. Each person has one role:
Choose how your team may sign in (password, Google, magic link, passkey, single sign-on) in
Settings → Sign-in. See Settings.