Cases and to do - Denialbase

Home

Your practice’s Home shows:

Recovered for you: what payers paid, what’s in appeal and what hasn’t started, across your reports and cases.
We need you: the first items from To do, with dates.
Recent: payer answers, filed appeals and delivered reports from the last 14 days.

Cases

Cases lists every claim our team is appealing: patient initials, payer, amount, deadline and status.

Status	Means
Waiting for patient signature	The patient hasn’t signed the authorization yet.
Our team is reviewing	Our team is preparing the appeal.
Appeal in progress	The appeal is underway.
Resolved	The payer answered.
Closed	The case ended.

Open a case for its timeline in plain words: denied, we’re appealing, the patient signed, the appeal was filed, the payer’s answer, recovered. The next step is highlighted, with its date.

To do

To do lists what we need from you, each with a line on why and a date. The menu shows the count.

Item	What to do
Sign the business associate agreement	Sign it in Settings → Agreements.
Sign the engagement	Sign it in Settings → Agreements.
Invite patients	Introduce us to patients whose signature we need. See Patients.
Send us your claims	We opened a report and are waiting for your files.
Send a clearer copy	We couldn’t read part of a file you sent in the last 30 days.
Send more information	Claims in your latest report need details only you have.

Viewers see the list; owners and admins act on it.